CIG2
Support and Admin => Account Retrieval => Topic started by: CrossFire on August 26, 2015, 10:25:37 am
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Frequently Asked Questions
- ARM stands for? Account Recovery Manager
- My friend's account is hacked, can I post on behalf of him? NO
- What is the punishment for lying to ARM staff? Permanent ban, worst case scenario.
- I have no proof at all that I own the account but I still live in the same house, Can I still make a retrieval request? Yes, you can. Account retrieval managers are experienced in linking accounts to their owners.
- May I have a refund of the money that was stolen from me? Yes. If you lost money in the case of a stolen account, your money will be refunded via a L5 staff.
- I sold my account and made a retrieval request. Say hello to a permanent ban
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Format for Password Recovery
Account name:
Serial:
Last nick name:
Last time you were able to log in:
Story behind the forgotten/stolen/hacked password:
Additional accounts that I use:
Last ingame ACTIVITY you remember:
I'm making this request from home (Y / N):
I play in a internet cafe (Y / N):
I have been part of the following in-game groups:
I have given my password to somebody (Y / N -- IF yes, please provide a name):
I agree that the information given is correct and truthful:
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Format for Email recovery
Account name:
Serial:
Last nick name:
Story behind lost email:
Additional accounts that I use:
New Email that I'd like to use:
I'm making this request from home (Y / N):
I play in a internet cafe (Y / N):
I have been part of the following in-game groups:
I agree that the information given is correct and truthful: