CIG2

Support and Admin => Account Retrieval => Topic started by: CrossFire on August 26, 2015, 10:28:20 am

Title: [MUST READ] Account Retrieval - FORMAT , RULES & ARM List
Post by: CrossFire on August 26, 2015, 10:28:20 am

Account Recovery Managers:

Majd                                                    Reve


RULES:

1. Use the correct format.
2. Be honest in requests.
3. Do not send a PM to ARMs about open requests.
4. Do not make a request for a friend.
5. Do not make a request for an account you do not own.
6. Be patient when having a pending request.
7. If you keep losing your account your requests will no longer be accepted due to lack of effort in security.
8. Only post in this board if you need to recover your PIN / password / e-mail / money.
9. Provide as much information as possible. Lack of information may get your request rejected.
10. You cannot post an account retrieval request if you are not on the PC you usually play on / not on your personal computer.
11. If you are inactive for a considerable amount of time, you may not be refunded.

Format for Password Recovery

Code: [Select]

[b]Account name:[/b]
[b]Serial:[/b]
[b]Last nick name:[/b]
[b]Last time you were able to log in:[/b]
[b]Story behind the forgotten/stolen/hacked password:[/b]
[b]Additional accounts that I use:[/b]
[b]Last ingame ACTIVITY you remember:[/b]
[b]I'm making this request from home (Y / N):[/b]
[b]I play in a internet cafe (Y / N):[/b]
[b]I have been part of the following in-game groups:[/b]
[b]I have given my password to somebody (Y / N -- IF yes, please provide a name):[/b]
[b]I agree that the information given is correct and truthful:[/b]

Format for Money Refund

Code: [Select]


[b]Account name:[/b]
[b]Serial:[/b]
[b]Last nick name:[/b]
[b]Additional accounts that I use:[/b]
[b]I'm making this request from home (Y / N):[/b]
[b]I play in a internet cafe (Y / N):[/b]
[b]I have been part of the following in-game groups:[/b]
[b]What happened / How did you lose the money:[/b]
[b]Absolute max value that I could have possibly lost:[/b]
[b]Estimated date in which money was lost:[/b]
[b]I agree that the information given is correct and truthful:[/b]

Format for Email recovery

Code: [Select]


[b]Account name:[/b]
[b]Serial:[/b]
[b]Last nick name:[/b]
[b]Story behind lost email:[/b]
[b]Additional accounts that I use:[/b]
[b]New Email that I'd like to use:[/b]
[b]I'm making this request from home (Y / N):[/b]
[b]I play in a internet cafe (Y / N):[/b]
[b]I have been part of the following in-game groups:[/b]
[b]I agree that the information given is correct and truthful:[/b]